You should now have a general idea of what RingCentral is, but how does it actually work? As explained above, a VoIP service like RingCentral, at its most basic, is a way to do all of your communications over your existing local internet network. That’s not to mention that these free apps are pretty much useless for handling incoming communications from your customers, as they’re not designed for that at all. RingCentral is also objectively better than free software such as Skype or Zoom, which are fine for small-scale casual use but are lacking in advanced features and are not really built to handle the bandwidth that businesses need. By unifying your business communications (with your customers and clients as well as your colleagues and employees), you can streamline your operations, improve your workflow, and even reduce overhead if you’re currently over-paying for multiple subscription services. Using a single, dedicated VoIP package like RingCentral is much better than having to use a bunch of different apps and services at once. The higher plan levels add more advanced call handling functions and enterprise features. All of these packages offer unlimited voice calls, texts, team messaging, file sharing, and voicemail transcriptions. You have several plans to choose from, each one with its own set of features and services (we’ll dive more into the different RingCentral plans and their pricing later). RingCentral is a complete all-in-one communications package for phone, text, team messaging, and more, and one that you can tailor to fit the size and needs of your business. However, VoIP providers like RingCentral offer a lot more than the simple ability to make phone calls using the internet it’s much more comprehensive than that. Since the internet was developed from telecommunications (most of us remember the days of old-school dial-up internet), VoIP isn’t exactly reinventing the wheel. VoIP, short for “voice over internet protocol,” simply allows you to make phone calls over an internet connection rather than a traditional landline or cellular network. RingCentral is a VoIP communications service. What is RingCentral? Image used with permission by copyright holder
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